What makes us different? Our clients think we're great!

Forbes Young Accountancy

“I have been using Waite IT since 2010. I’ve recommended several business contacts to them and I would have absolutely no hesitation in recommending them to anyone who needs expert and timely I.T. value-for-money services.”

Harrison Associates

"I was introduced to Waite IT in 2010 and haven’t looked back. Waite IT take care of my practice IT devices and network. I take comfort knowing that in addition to remote control, their engineers can call in and take a look or take over and save me from fumbling about with the systems. They have solved or provided economical answers to the problems faced by my business and have developed programs to deal efficiently with case management." John Harrison, Principal and Founder of Harrison Associates.

P Three Consultancy

"Knowing what you are good at and sticking to that is exactly what we are about. We know that we are good at working with business leaders to grow and sustain their businesses. This means that we need reliable, speedy and value for money IT services so that we can focus our energies and efforts on our clients. This is exactly what Waite IT provides for us and that’s why we are happy to recommend them to other business. Waite IT responds immediately to our calls and invariably finds solutions to whatever problems we are having. They are courteous, patient, professional, efficient and always have the right solutions for us." Barbara Dennis OBE, DL, FCMI Managing Director

Coco Moon Limited

"Coco Moon have worked with Waite IT for the last 6 months. As the Managing Director of a growing business it was paramount I found reliable IT support, not only for the efficient running of the business, but also to accommodate the sensitivities and confidentiality requirements needed to manage a business of our type. Their team work as part of the Coco Moon extended virtual team and can always be relied upon to provide timely and professional support to remove the technical challenges our growing business faces. I can't speak highly enough of them and would recommend their services to businesses of all sizes who want peace of mind that their business technical requirements are in safe and capable hands." Sharon Kell, MD Coco Moon Limited

NE Money

“Following us asking Waite IT to advise on our new IT requirements in 2010, they installed a server and updated a number of our PC’s. The service we received at the time was excellent and so much so that we recognised the business benefit of taking an ongoing service agreement. Our decision to work with Waite IT has meant that we know we get value for money and great peace of mind that our IT is in safe hands.”

Dickinson Dees

“Paul Waite worked with Dickinson Dees on many activities including but not limited to Server & Network Maintenance, Group Policy Configuration, Active Directory Management, Exchange Management, Document Management System Administration and working with various other third party applications and organisations. Paul was extensively involved in troubleshooting and problem solving at all levels covering the desktop, servers and network infrastructure. Paul definitely has the “engineer” way of thinking and is very proactive in his nature; he can look at a problem and use his experience and initiative to fix it quickly and efficiently. His attitude and troubleshooting abilities were very impressive and his willingness to work above and beyond is exemplary. He always makes sure he gets the job done and his communications skills are second to none. He has a very friendly and amenable character and engaged very well with everyone within our firm. I would recommend Paul to anyone and wouldn’t hesitate to call on his services again in the future.”

Nigel Wright Recruitment Consultants

“If you’re looking for a contractor to impress your client and get the job done with maximum professionalism and minimal fuss, Waite IT is right up there with the best. Together with strong technical skills and a desire to advance his knowledge of IT, Paul’s communication skills stand out as being one of his greatest assets. I have no doubt he will continue to be very successful and hope to work with him again in the future.”

Amethyst IFA

“I would like to thank you for the installation of our new server in the office. Our requirement was for an upgrade from Small Business Server 2003 to Small Business Server 2008. Whilst I was expecting problems with the update, the reality was that the update went incredibly smoothly. In our case we left the office on the Friday and when we came back into the office Monday the whole System was migrated across without any problems. Waite IT also sourced us suitable hardware to ensure the system met our needs. I would definetly recommend Waite IT in future.”

Executive Compass Business Consultants

“Paul has provided me with both technical support and advice with regards to purchasing a new system. He is a very knoweldgable, professional and likeable guy. I have no hesitation in recommending Paul for all things IT”

Barrie Wardrobe & Co. Estates and Lettings

“Waite IT took care of the IT infrastructure installation in our new site, and ensured it all went without a hitch. They have been extremely proactive in their approach to ensuring support calls are kept to a minimum, and have been on hand for any queries that we have had. I have no hesitation in recommending Waite IT to others.”

Great Big Event Company

“Genius! My computer was driving me nuts – I couldn’t open any links/emails from Outlook and couldn’t resolve the issue. I left him to it and it took about 45 minutes to sort and I am now very happy! His details are now stored everywhere in case of future problems. I wish I had known about him when my laptop crashed a few weeks ago. How nice to find someone technical who doesn’t talk technical too. Thanks for saving me so much time”

Taylored Business Services

“Paul is an asset to any organisation that use his skills and require outsourced IT assistance. Waite IT helped us to get to grips with IT security, backups, and general system maintenance, as well as taking us through a new software package. They’re always happy to clarify and explain certain areas of the more complicated IT issues in a layman’s language and without being patronising.”

Cloud Net

“Waite IT removed a very malicious virus from our system, which had blighted our desktops and was preventing updates from being applied. Absolutely top guys!”

Redesdale Consultancy Ltd

“Paul really knows his stuff! We needed to recover two deleted Exchange mailboxes, and after about three hours I gave up and rang Paul. 15 minutes later and they were found, transferred and visable in outlook, and all at a fraction of the cost we expected. Paul Waite = THE IT MAN!!”

KMS Independent Financial Advisers

“When is a network not a network? When it doesn’t work!! That was until Waite IT came along and fixed the network printers for us. Now we are up and running! They also arranged for us to have a vital remote backup system put in place. So if it’s IT support you need, Waite IT are your guys. Many Thanks.”

Hands On Training North East

“We couldn’t be happier with the service from Waite IT. We needed some networking completed in our new IT suite and Waite IT was recommended by one of our suppliers. They were quick, efficient, and knowledgable and good value for money. We would definitely use Waite IT again and highly recommend their services.”

Robert Brown, Wallsend

“Waite IT were there for me in my hour of need. An installation malfunction had rendered my PC useless and I had important documents that I needed the very next day – I was in a right state. However, one phone call to Waite IT and within hours my PC was as good as new and the panic was over. Their friendly but professional service was rapid and their exceptional rates meant I wasn’t out of pocket. I’d recommend Waite IT every time!”

Gail Richardson, Gateshead

“An excellent service and great price too. Setup of my home network was quick, and Paul explained everything in a way that I could understand.”