Good IT Support is crucial for your business. When your computers or network are broken, it is a disaster! So you need someone who knows the technical stuff, and will get you on the road. But we believe there are some other things that matter as well.
Response times matter in the field of IT Support, when the situation is serious. We prioritise calls to respond quickly to your situation.
We prefer not to tie you in to long contracts, but hope to win your loyalty by looking after you!
Our IT Support arrangements are flexible. Because your IT support needs vary. They vary from customer to customer, and maybe from month to month. That is perfectly ok, and at Waite IT we pride ourselves in matching our offering to your needs.
Our proactive approach to our service means that we try to anticipate challenges and offer you ways of avoiding them. Prevention, cures, and all that!
We are friendly, and polite. Does that matter? Well, we just believe that it does!